Privacy Policy

Last updated: April 2026

Who we are

Smithson Farm Camping and Caravan Park is operated by Carole, based at Woodend Road, Reedley Hallows, Burnley, Lancashire, BB12 9DR. You can contact us at carole3149@outlook.com or by calling 07809 274910.

What information we collect

When you submit the contact form on this website, we collect: your name, email address, phone number (if provided), and the message you send us. We do not collect payment information through this website.

How we use your information

We use the information you provide solely to respond to your enquiry, process a booking or reservation, and follow up on questions you have asked. We will never sell your information to third parties or use it for unsolicited marketing.

Lawful basis

We process your personal data on the basis of your consent (when you submit the contact form) and our legitimate interest in responding to customer enquiries.

How long we keep your data

We retain contact enquiries for up to 12 months. Booking information may be retained for up to 6 years for accounting and legal purposes.

Your rights

Under UK data protection law, you have the right to access, correct or request deletion of your personal data, object to processing, and lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk. To exercise any of these rights, please contact us at carole3149@outlook.com.

Cookies

This website uses a single essential cookie to store your cookie consent preference. We do not use tracking cookies or third-party advertising cookies.

Security

We take reasonable measures to protect your personal information. Data submitted through our contact form is transmitted securely and is only accessible to us.